Skip to content

Online custody mediation

Online custody mediation lets parents work out a parenting plan by video or phone, each from their own location, with a neutral mediator guiding the conversation. It covers the same ground as meeting in person: where the children live, the schedule, holidays and how decisions get made.

General information, not legal advice. Rules differ by state and court: see how mediation works in your state.

Mediators who offer online custody mediation (1)

Mediators on official rosters who say they work with clients online and handle custody and parenting cases. Where they work online is their own statement, not a certification. Online listings are new, so this list is short for now.

Filter online mediators by your state, language and price →

Want a shortlist? Get matched with a mediator who works online

Answer a few short questions. We send your request to mediators who can receive it and handle cases like yours, and they contact you. Free, and you’re never obligated.

Get matched

What is online custody mediation?

Online custody mediation is mediation about parenting held by video or phone. A neutral mediator helps parents work out a parenting plan, such as where the children live, the schedule, holidays and how decisions get made. The mediator doesn't decide for you. In a court case, a judge usually reviews the plan before it becomes an order.

How child custody mediation works · How online mediation works

Can we make a parenting plan by video?

Yes. The work is the same as in person. The mediator can share a draft plan on screen, go through each part of the schedule with you, and meet with each parent separately in a breakout room when that helps. Have calendars, school schedules and work hours ready so you can test ideas against real dates.

What not to say in custody mediation

Does the court decide whether custody mediation can be online?

In a court case, often yes. Some courts send parents to mediation before a custody hearing, and courts set their own rules about whether sessions can be held by video. Read your court order or notice, ask the court or the mediator if it is silent, and check your state's page for how mediation works there.

Court-ordered mediation · Mediation by state · Is mediation required in my case?

What if there has been domestic violence?

Tell the mediator and, in a court case, the court before any session. Courts may be able to excuse or change mediation when there has been abuse. Meeting online lets parents stay in separate places, but video doesn't make an unsafe situation safe. If you're in danger, call 911 or the National Domestic Violence Hotline at 1-800-799-7233.

When mediation may not be safe · thehotline.org

How do I prepare for online custody mediation?

Write down the schedule you'd propose, including school days, holidays and summers, and the issues that matter most to you. Gather work schedules and any court papers. Pick a private room where the children can't overhear, test your video link, and keep notes on proposals you want to think over before agreeing.

How to prepare for custody mediation

Can the custody mediator be in another state?

For private mediation, often yes, if the mediator works with clients in your state. A court that orders custody mediation may require a mediator from its own approved list or its own program. Each listing here shows the state rosters a mediator is on, separately from where they say they work online.

Do I need a mediator certified in my state?

Find family mediators by state

Each state page lists mediators on that state’s official rosters first, then mediators from other states who say they work online with its clients.